Privacy Policy
A legal disclaimer
At Club Telos LLC (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect the information you share with us when visiting our website, creating an account, or engaging our services. By using our website or submitting information to us, you consent to the practices described below.
Information We Collect & How We Use It
We collect information that you voluntarily provide when you contact us, submit an inquiry, create a member account, purchase a membership plan, schedule a consultation, or interact with our client portal. This information may include your name, email address, phone number, business details, billing information processed securely through third-party payment systems, and any project-related or brand-specific information you choose to share. We also automatically collect certain technical information when you visit our site, such as your IP address, device details, browser type, and general usage data, which helps us improve functionality, security, and overall user experience.
We use the information we collect to operate our services, manage memberships, communicate with clients, schedule meetings, improve our website, maintain accurate business records, and fulfill any contractual or legal obligations. All information is used strictly for operational and communication purposes. We do not sell, rent, or trade personal information to third parties.
How We Protect Your Information
We take your privacy seriously and use reasonable and appropriate measures to safeguard the information you provide. All data is stored through Wix’s secure hosting infrastructure and encrypted systems, and payments are handled through PCI-compliant processors such as Wix Payments, Stripe, or PayPal. Access to client information is limited to authorized personnel, and member-only pages require authentication and defined permissions. We do not store raw credit card numbers on our servers at any time.
Users are responsible for maintaining the confidentiality of their login credentials and for ensuring that their account information remains secure. If you suspect unauthorized access to your account, you should contact us at Info@clubtelos.com immediately. We retain personal information only for as long as necessary to operate our services, maintain legal compliance, or support ongoing client relationships. You may request access, correction, or deletion of your data at any time, subject to legal and operational requirements.
Sharing, Third-Party Services, and Legal Protections
We may share limited information with trusted third-party providers solely for the purpose of delivering our services. These providers may include Wix (for website hosting and membership functions), Google Workspace (for communications and scheduling), Zoom (for virtual meetings), analytics tools (for performance insights), and payment processors. These partners receive only the information necessary to perform their functions and are required to safeguard it appropriately.
We may disclose personal information if required by law, legal process, or government request, or if necessary to protect the rights, safety, or property of Club Telos LLC, our users, or our systems. Additionally, access to member-only spaces on our website is a privilege of active membership, and we reserve the right to manage or revoke access to protect our community and uphold our policies. By using our website or services, you acknowledge that Club Telos LLC is not liable for indirect, incidental, or consequential damages arising from site usage or service interactions and that clients are responsible for providing accurate, up-to-date information relevant to their business and projects.
Your Rights and Contact Information
You have the right to request access to the personal information we hold, to correct or update inaccuracies, to request deletion where legally permitted, or to opt out of marketing communications. To make such requests or to ask questions regarding this Privacy Policy, you may contact us at Info@clubtelos.com.
Club Telos LLC may update this Privacy Policy periodically to reflect changes in our practices or in applicable laws. Any updates will be posted on this page with a revised effective date.